Privacy Policy

Last updated: January 2026

Who We Are

We provide an AI-powered platform for matching patients with clinical trials. We are a Swiss-based digital health company committed to protecting your privacy. We comply with Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).

Data We Process

Personal Identification Data

Name, email address, phone number, and account credentials.

Sensitive Health Data

Medical conditions, diagnoses, medications, lab results, and treatment history.

Technical Usage Data

IP address, device information, browser type, and platform usage patterns.

Purpose of Processing

  • Account creation and management
  • Clinical trial matching using AI algorithms
  • Communication about relevant trials and platform updates
  • Platform improvement through anonymized analytics

Legal Basis for Processing

Explicit Consent

For processing health data and trial matching.

Legitimate Interest

For anonymized analytics and platform improvement.

Legal Obligations

Compliance with applicable laws and regulations.

Data Sharing

Your data is shared only with:

Verified Clinical Trial Sites

Only with your explicit permission

Essential IT Service Providers

Under strict data processing agreements

Authorities

When legally required

Storage Location

All data is stored on servers located in Switzerland or EU/EEA countries with adequate data protection standards.

Security Measures

AES-256 Encryption

Data encrypted at rest

TLS 1.2/1.3

Encryption in transit

Role-Based Access

Strict access control

Logging & Monitoring

24/7 security monitoring

Pseudonymization

Data de-identification

Annual Audits

Regular security assessments

Data Retention

Your data is retained while your account is active or until you withdraw consent. Upon account deletion or consent withdrawal, your data will be securely deleted or anonymized according to our retention policy.

Your Rights

Right of Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate personal data

Right to Erasure

Request deletion of your data

Right to Withdraw Consent

Withdraw consent at any time

Right to Data Portability

Receive your data in a portable format

Right to Object

Object to automated processing

Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact our Data Protection Officer:

dpo@clintrialmatch.ai

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